Returns and Exchanges Policy
As a small, newly launched brand, we currently have a limited return policy:
- We don't offer returns for change of mind or sizing issues.
- We do accept returns for faulty items.
Why this policy?
We're a small team making each garment on demand, just for you. We don't mass-produce our apparel. Instead, each Gracefiber piece is crafted on demand when you place your order. As we grow, we plan to change this policy as soon as possible.
Keeping Costs Down:
By producing items as they're ordered, we avoid the expenses associated with maintaining large inventories. We don't need big warehouses or excess stock, which allows us to keep our prices reasonable without compromising on quality.
What if my item is faulty?
If you receive a defective item, please contact us within 7 days of delivery. We'll work with you to make it right. Email us at: hello@gracefiber.com
Sizing concerns?
Check our detailed size guide before ordering. If you're unsure, reach out - we're happy to help you find the perfect fit!
Future plans
As we grow, we plan to expand our return policy. Your support now is helping us build towards that goal.
Thank you for your understanding and patience during our early stages. Your purchase not only helps us spread God's message but also supports our mission to create meaningful, ethically-made Christian apparel.
We're grateful for your support as we grow and improve!
